Hotel Elbflorenz FAQ

Elbflorenz Concierge

Find your answers here

Frequently asked questions

From and until when is my room available?

Check-in on the day of arrival: from 3.00 p.m.

Check-out on the day of departure: until 12.00 a.m.

We will be happy to store your luggage for you outside this time. If you would like to check into your room earlier or check out later, please contact us.

The reception of the Hotel Elbflorenz is available 24 hours a day. To the contact details

Yes, a laundry service is available Monday to Friday. In order to receive the clothes to be cleaned back on the same day, we kindly ask you to inform the reception by 9.00 am. Laundry bags and list with prices can be found in the wardrobe.

You can request our free ironing service daily from 8.00 to 20.00 at the reception.

Yes, we will be happy to bring you food and drinks to your room between 12.00 and 23.00.

Yes, we offer free Wi-Fi throughout the house. You will receive the access data at check-in.

Feel free to contact our local staff at the reception. They will be happy to help you organise your stay, book concerts, city tours or even make recommendations for babysitters.

For the Hotel Elbflorenz and the Italian restaurant Quattro Cani you can order your voucher directly online.

Yes, you are welcome to rent bicycles on site at Hotel Elbflorenz. You can find more information under "Sport and Sauna".

Yes, dogs are part of the family for us and are welcome. There is an additional cleaning fee of 10,00 Euro per night.

All rooms are equipped with high-quality Treca beds. If you find the mattress too soft or too hard, please speak to our reception. We have special pillows available.

You will find pillows in two different sizes in your room. We also have neck and cherry stone pillows, as well as allergy pillows and blankets available at the reception.

Yes, you will find the various parking options under "Location and directions".

Since June 2015, smoking is not permitted in any of the rooms and suites. In the public areas, smoking is only permitted in the correspondingly designated areas. In case of non-compliance, Hotel Elbflorenz reserves the right to charge a special cleaning fee of 50.00 euros.

As of 1 July 2015, the city of Dresden levies an accommodation tax on private travellers. The tax must be paid on site at the hotel. Find out more in the information sheet on the accommodation tax (PDF).

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